Business & Operations

Welcome to the Department of Business and Operations. Our mission is to provide our schools with quality customer service in a cost-effective and efficient manner. Our service-support operations include:

  • Buildings and Grounds Maintenance
  • Bus Transportation and Garage Services
  • Custodial Maintenance and Services
  • District-level Training Programs for classified staff
  • Facilities Educational Visioning & Master Planning
  • Food and Nutrition Services
  • General Business Services
  • Human Resources and Talent Management
  • School Safety & Security
  • Workplace and Classroom Health, Safety and Environment (HSE) Procedures

The Business Department leads Goal #4, Human Resources and Facilities, as outlined in the District Strategic Plan 2014-2109. Our strategic purpose is to provide first-class business support, school operational services, and personnel services to help create an outstanding teaching and learning environment for your student.

Business and Operations Department
15600 Parkland Drive
Shaker Heights, OH 44120
(216) 295-4312
(216) 295-4344 (fax) 
Assistant Superintendent of Business and Operations
Stephen Wilkins
216 295-1400 
 
Senior Administrative Assistant
April Abbott
216 295-4312
 
Director of Human Resources
Darlene Bushley
216 295-4334
 
Director of Operations
Keith Wagner
216 295-4333
 
Transportation Supervisor
Mark Desmond
216 295-4380
 
Safety & Security Supervisor
Vic Ferrell
216 295-4299
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