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Department of Communications

The Shaker Heights Schools Department of Communications manages the District's mass communication channels, including news releases, crisis communications, website content, weekly newsletters, social media and direct mail pieces. The Communications team also manages several large-scale engagement events and connects parents, students and the broader community with the District’s internal stakeholders. 
Additional services include communications training and strategies, writing and graphics services, videography and photography and branding support.

Website & Social Media

The District's website offers a wealth of information for students and parents, from curriculum to library resources to financial data and a staff directory. Visit often to find out what’s happening.
The District is also active on social media. Follow us on the channels below:

Facebook logoInstagram logoX LogoYouTube logoLinkedIn logo

Weekly Shaker eNews

The weekly eNews includes a news and event roundup for the District as well as each individual school building. Families automatically receive these newsletters to the email address on file with the District for automated communications. Shaker Heights Schools supporters who are not current families may subscribe to newsletters here. Each eNews is also available online at

Facilities Update Emails

All community members may sign up to receive ongoing Facilities Update emails containing information about the District’s long-term facilities plan. Click here to receive long-term facilities plan updates. (Current staff and families automatically these receive emails.)


The District uses SchoolMessenger to call, email and text Shaker families with building- and District-level updates, as well as emergency, closure and delay information. With SchoolMessenger, the District has the capability to send the following messages via the methods listed below:
  • Attendance (High School and Middle School): Call, Email and Text
  • General Building Announcements: Call, Email and Text (as needed)
  • General District Announcements: Call, Email and Text (as needed)
  • School closures: Call, Email and Text
  • Emergencies: Call, Email and Text
At the beginning of the school year, families will be invited to update their student and contact information online. This ensures the District has the most up-to-date information for student records, enabling teachers and administrators to contact you. Throughout the year, report any change in your address, phone number or e-mail address to your building's administrative assistant or to the Registration Office. Email Glo Morris at [email protected] or call 295-4321.


PowerSchool provides students and families with access to important and useful information that is specific to your student(s). New families will receive an email that includes student-specific instructions on how to set up and log in to your PowerSchool account.

Flyer Distribution

The Shaker Heights City School District delivers flyers to PreK-6 students in accordance with its Flyer Distribution Process. Please refer to the Flyer Distribution webpage for more information and to submit a flyer for distribution approval.

Public Records Requests

All requests to view public records should be sent to the District’s Office of the Treasurer. Please contact Lucia Catena, Senior Executive Assistant, at [email protected] or 216-295-4316.


Click here to view the District's Emergency Information webpage with emergency updates, communication protocols, emergency drill definitions and more.

Safe School Helpline

The Safe School Helpline® is a confidential way to report concerns about unsafe or potentially disruptive activities or situations. Available 24/7.

Call: 1-800-418-6423, ext. 359
Text: TIPS to 614-426-0240
Mobile App: Download the FREE app from the Google Play and the Apple App Store

Our Team

Scott Stephens
Executive Director, Communications & Engagement

Kristen Miller
Assistant Director, Communications

Kristen Cash
Communications Specialist