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Business & Operations

Welcome to the Department of Business and Operations. Our mission is to provide our schools with quality customer service in a cost-effective and efficient manner. Our service-support operations include:

  • Buildings and Grounds Maintenance
  • Bus Transportation and Garage Services
  • Custodial Maintenance and Services
  • District-level Training Programs for classified staff 
  • Facilities Educational Visioning & Master Planning
  • Food and Nutrition Services
  • Business Services
  • Human Resources and Talent Management
  • School Safety & Security
  • Workplace and Classroom Health, Safety and Environment (HSE) Procedures

Our strategic purpose is to provide first-class business support, school operational services, and personnel services to help create an outstanding teaching and learning environment for your students.

Business and Operations Department
15600 Parkland Drive
Shaker Heights, OH 44120
(216) 295-4312
(216) 295-4344 (fax) 
Chief Operating Officer
Jeff Grosse
(216) 295-4310 
Executive Assistant
April Abbott
(216) 295-4312
Director of Human Resources
Tiffany Joseph
(216) 295-4334
Director of Buildings and Grounds
David Boyer
(216) 295-4333
Assistant Director of Buildings and Grounds
Sean D. Brown, Sr.
Transportation Supervisor
Erin Spevak
(216) 295-4390
Safety & Security Supervisor
Vic Ferrell
(216) 295-4299