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Tech Resources & Chromebook Support

Students, staff and families can use this page as a reference for use of District applications, technology and District-issued devices and hotspots.

District-Issued Chromebook Repairs
Visit Chromebook Repairs if your District-issue Chromebook needs a repair.

Hotspot Support
If you have received a District hotspot, please review the Sprint Hotspot Instructions for the ZTE Warp Connect Hotspot or the R850 Hotspot (depending on which hotspot you received). If you have issues with your Sprint hotspot, call 216-295-5550. Please do not contact Sprint. If you wish to request a hotspot, please reach out to your building principal.

Internet Speed Tips
Read Tips for Improving Your Home Network to learn about maximizing your Wi-Fi performance and Internet speed at home.

Purchase the $25 Chromebook Protection Plan 

All families with students who currently have a District-issued Chromebook can pay an optional $25 fee per Chromebook for the Chromebook Protection Plan. The Chromebook Protection Plan covers the cost of the following repairs for the 2020-21 school year:

  • Three accidental damage claims  (e.g. broken screen, liquid damage, missing keys)

  • One lost device replacement

  • One stolen device replacement

  • One lost AC adapter replacement 

While this fee is optional, the District strongly recommends that families purchase the plan. Chromebooks not covered by the Protection Plan will be subject to the following charges:

  • Damage repair — $30 per repair

  • Replacement AC adapter — $30 per replacement

  • Complete Chromebook replacement due to loss, theft or damage — $274 

Families whose students already have a District-issued Chromebook from the last school year will see this optional fee loaded into their PayForIt accounts (log in to your account and click on the “Fee” menu). You may purchase the plan at any time.  

District-Approved Chromebook Applications and Extensions
Students and staff may review this list of District-approved Chromebook Applications and Extensions.

Student/Parent Technology Resources

Students and parents may use these links to help with accessing District applications at home:

Staff Technology Resources

Staff and faculty may use these links to help with accessing District applications at home:
Apple Store Google Play
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