Students, staff and families can use this page as a reference for use of District applications, technology and District-issued devices and hotspots.
District-Issued Chromebook Repairs
If you have received a District hotspot, please review the Sprint Hotspot Instructions for the ZTE Warp Connect Hotspot
or the R850 Hotspot (
depending on which hotspot you received). If you have issues with your Sprint hotspot, call 216-295-5550. Please do not contact Sprint. If you wish to request a hotspot, please reach out to your building principal.
Internet Speed Tips
Purchase the $25 Chromebook Protection Plan
All families with students who currently have a District-issued Chromebook can pay an optional $25 fee per Chromebook for the Chromebook Protection Plan. The Chromebook Protection Plan covers the cost of the following repairs for the 2020-21 school year:
Three accidental damage claims (e.g. broken screen, liquid damage, missing keys)
One lost device replacement
One stolen device replacement
One lost AC adapter replacement
While this fee is optional, the District strongly recommends that families purchase the plan. Chromebooks not covered by the Protection Plan will be subject to the following charges:
Damage repair — $30 per repair
Replacement AC adapter — $30 per replacement
Complete Chromebook replacement due to loss, theft or damage — $274
Families whose students already have a District-issued Chromebook from the last school year will see this optional fee loaded into their PayForIt
accounts (log in to your account and click on the “Fee” menu). You may purchase the plan at any time.
District-Approved Chromebook Applications and Extensions