Important School Meal Information

The District’s food service professionals are responsible for providing nutritious meals to all students in an environment that respects their privacy and dignity.
 
It is the responsibility of parents or guardians to ensure their child has available funds in their school meal account. District policy states that if a student has a negative balance of $20.00 in his/her student account and does not have adequate money in hand to cover the cost of the meal at the time of service, an alternative meal of the District’s choice will be provided at no cost to the student. After three no-cost alternative meals, all alternative meals will be charged against the student’s account. 
 
Our food service professionals are trained to treat students in a dignified manner which will not compromise their privacy. Information about who is provided free or reduced-price meals is kept strictly confidential, and students who qualify are in no way identified. 
 
Additionally, the District is examining ways to improve our students’ meal-time experience, including:
  • Rearranging the lines at PK-4 schools so that students are aware of the remaining balance in their meal accounts prior to being given a meal
  • Using new technology tools, such as apps and kiosks, to make it easier for students and families to check account balances
Uncollected meal charges shall be handled the same as any other school debt, and repeated failure to address meal charges may result in referral to an agency for collection.
 
Online payments are a safe and secure way to make payments for meal accounts. The District has enhanced its online payment service through a partnership with PayForIt.net. Using your credit card, you may put funds on your student’s account, monitor the balance and set up alerts that notify you when the balance is getting low.  
 
If you believe that you may be eligible for free or reduced-price meals, please complete an application. Families may apply for free or reduced-price meals throughout the school year. 
 
If you require assistance with your application or are in need of a translator, please call 216-295-5593 or email maenner_r@shaker.org.

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