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Welcome to Human Resources and Employee Benefits at Shaker Heights Schools. Our mission is to attract, retain and support a high-quality workforce that positively impacts student performance. 

Our team is happy to answer your questions regarding employee benefits, compensation and classification, teacher licensure and certification, new employee training, employee evaluations, hiring, counseling and retirement. Please reach out to the appropriate HR team member with any questions or use the Quick Links on this page to access commonly used HR management systems.
The Shaker Heights Schools HR department has aligned its responsibilities to meet the needs of our staff and community. Although there are many more areas for which we are responsible, the areas identified below are those that presently generate the most requests for assistance. Please contact the HR staff for the items listed below.
 
Tiffany Joseph, Director of Human Resources & Title IX Coordinator
216-295-4334 
  • Collective Bargaining Agreement Questions
  • Grievances and Investigations
  • Teacher and Principal Licensure Questions
  • Performance Evaluation Questions
  • Labor-Management Committees
  • Employee Assistance Program (EAP) requests
  • District Staffing 

Nicole Gardner, Senior Administrative Assistant to the Director of HR
216-295-4339
  • Purchase Orders/Invoices
  • Staff ID Badges
  • Fingerprinting
  • Substitute Management Certified/Classified Staff
  • Frontline Absence Management Teacher Substitute Inquiries

Nellie Brown, Human Resources Specialist - Benefits
216-295-6218
  • Benefits (medical, insurance, etc.)
  • Requests of Family and Medical Leave Act (FMLA)
  • Wellness Initiatives: Employee Assistance Program (EAP) and Health Care Advocate
  • Leaves of Absence (medical/general)
  • On-boarding Long Term and Permanent District Substitutes
  • Staff ID Badges
  • Fingerprinting
  • Public School Works Management

Stacy Poole, Human Resources Specialist - Certified Staff
216-295-6036
  • On-boarding All Full-Time Certificated Employees
  • Staff ID Badges
  • Fingerprinting
  • Tuition Reimbursement and Transcript Inquiries/Submissions - Certified
  • Salary Reclassification Inquiries
  • Job Posting Questions
  • Tenure Eligible Inquiries
  • Supplemental Contracts - Academic
  • Retirement Inquiries
  • Certified Evaluation Management 
  • Recruiting Certified Staff
  • Certified Staff Frontline Software Support
  • LPDC Support

Emily Rucker, Human Resources Specialist - Classified Staff
216-295-4326
  • On-boarding Temporary Employees
  • Staff ID Badges
  • Fingerprinting
  • Tuition Reimbursement and Transcript Inquires/Submissions - Classified
  • Classified Evaluation Management
  • Job Posting Questions
  • Recruiting Classified Staff
  • In/Out - District Professional Learning Classified Staff
  • Supplemental Contracts - Athletic
  • Pupil Activity Permits (for coaches and identified positions)
  • Classified Staff Frontline Software Support
  • Human Resources Webmaster