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Special Education: Parent Mentor Program

What is a Parent Mentor?

A  Parent Mentor draws from their personal experience having at least one child in their household with learning disabilities. The parent mentor is employed by a local educational agency to assist the school district and families by providing support, training and informational services to accommodate their child's education needs. These services are provided at no cost to the family.

Who is the Parent Mentor for Shaker Heights Schools?

My name is Trina Jones and I am thrilled to join the Shaker Heights Schools as your new parent mentor. I have lived in Shaker for over 16 years and all three of my children attended school here. I have experienced many of the same concerns related to my own children and their individual special education needs. My goal is to create and facilitate positive parent/educator relationships with families and schools in the district. My desire is to help families partner effectively with the district to achieve the best outcomes and positive learning experience for their children.

Vision Statement

School districts have a responsibility to develop, support and implement a system of education services for all students. The basis of the Parent Mentor Program is the expectation that students with disabilities be ensured an appropriate and meaningful education when parents and educators communicate effectively and operationalize the partnership planning required by Individuals with Disabilities Education Act (IDEA). Districts choose to implement the Parent Mentor Program to promote this necessary and effective communication by providing information and support to families about special education issues and by providing a mechanism to convey the family perspective back to the system.

What does the Parent Mentor do?

Guide families through the special education process and helping them understand their rights and responsibilities 

Provides information and resources to families and educators, including education laws and district and community  programs. Collaborate with the PTO Special Education Committee and other parent groups to provide parent/staff workshops and parent networking opportunities

• Provides confidential support to help address parent questions and concerns

• Acts as a liaison between families and educators to facilitate open communication

• Attends Evaluation Team Report (ETR), Individualized Education Program (IEP), and other meetings at parent or staff  request

• Host information sessions and workshops for families for professionals



How do I request mentor support?

Trina Jones, BA
Parent Mentor

[email protected] 

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